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Question 1
A beverage director runs a 30-day pilot of a new platform during the restaurant's slowest week of the year, and at the end concludes only that the interface looked clean. What two problems does this pilot have relative to the recommended approach?
A
It was not run during a representative period, and it wasn't evaluated on measurable time savings or a decision the data enabled
B
It ran for the wrong number of days and used the wrong location
C
It should have included every location in the group rather than one
D
There is no problem, since interface quality is the primary pilot metric
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